ACPEN; Internet Based CPE, developed in partnership with state CPA societies. National experts, quality production, easy and reliable internet delivery

International Franchise Association

CFE candidates must complete at least 2,500 education credits.
No more than 1,500 of these credits may be complete via online courses, video programs, etc.


Individual Viewer *

Franchise Relations in Action

Length: 4 hours 47 minutes

This session will provide franchise executives with fundamental tools and
techniques to strengthen their current franchise relations program and fresh
insights into building a healthy franchise culture with high levels of franchisee
satisfaction. Participants will learn –
• Building and Maintaining a Positive Franchise Culture – The Role of
Leadership, Trust, Cooperation, Transparency and Managing Expectations
• Case studies and examples of how franchisors and franchisees
have worked together to resolve difficult issues.
• Techniques and models for improving the effectiveness of
Franchisee Advisory Councils and other advisory committees,
based on new research and case studies of franchise systems
• Facilitated problem-solving exercises and group discussion

The course is recognized for 200 CFE Education credits. Upon completion of a quiz at the end of the course, you will receive a certificate of course completion. $295 (IFA Member), $675 (Non-Member).

Produced By:

IFA Educational Foundation

CFE Education Credits: 200 CFE Education Credits

International Franchise Association